Crossblog

Storytelling

Tuesday, April 29, 2008

I don’t know about you, but I love hearing a great story. Marketing, especially when dealing with intangibles like marketing professional services, is all about storytelling. Here are ten great tips to help you craft a crowd-pleasing story about your firm for either a listening audience or a reader.

  1. Start with a good title - the title is first thing the reader, or listener, sees—and it’s the teaser for the whole story, it can succeed or fail on this one detail.
  2. Begin your story by creating some tension. I like words like, “You won’t believe…” to grab someone’s attention and draw them in.
  3. Give some details—but don’t drown your audience with them, or get lost in them. You need to paint a picture in your reader’s, or listener’s, mind, evoke sounds, smells and textures.
  4. Have some sort of action, have your story go somewhere and have some kind of resolution.
  5. Inject humor – even if you aren’t funny, you can invoke a smile by offering some sort of self-deprecation or physical comedy.
  6. Include details about emotions—what were you feeling, how did that show “on your body”. Emotional details set the scene and give your story context.
  7. Don't include unnecessary details that slow the story down. If the day of the week, or the time of the day is not relevant, leave it out.
  8. Simple stories often work best, start out with one idea that you want to get across make one point.
  9. Don't give it all away in first paragraph - in general it is best to keep the twist or punchline to the end.
  10. Don’t assume your listener cares about your subject matter as much as you do. If you use the techniques above, your passion and technique will give them reason to care.
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Keywords: communication, marketing
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